how-it-works

How It Works

We have the best customer service in the industry. With Intermex, you can trust that your loved ones will receive their money quickly and safely.

*Source: Survey of 2,000 migrants, Inter-American Dialogue, 2013, as reprinted in RIO (Remittance Industry Observatory) newsletter, April 2016.

Online Money Transfers

Sending money online with Intermex is fast, secure and easy! Simply create your account by registering online and follow these simple steps:

  1. Select the country you’re sending to and the amount you’d like to send.
  2. Enter the recipient’s information.
  3. Enter your payment information. You can pay for your wire using your bank account, debit card or credit card**.

In Person Wire Transfers

We have over 5,000+ locations nationwide! You can send money through our growing network of agents. Most agents use our unique computer system, CashDirect, to quickly process your wire. Once processed, most wires are paid within an hour.

Additional In Person Services

Money Order

When you need the convenience of sending money in a more traditional way, you can trust Intermex for its long-standing Money Order service. You can send up to $500 in a single Money Order and have up to two years to deposit it.

Check Processing Service

Many of our locations provide check processing through our Innovative CheckDirect system. You can take advantage of our one-stop shop! Process your check and send a money wire at the same time, saving you time and money.

Telewire Service

We also offer our TeleWire service at many of our locations. Through TeleWire, our friendly and knowledgeable customer service staff will process your wire over the phone. Our Call Center is open for TeleWires from 7:30 AM to 1:00 AM EST.

Contact us for help finding a location or to learn more about our services:

**Your credit card company may charge you a commission when you use this method of payment.